It starts 30 days before we begin our work in a facility. During that 30 days, we create a transition plan that encompasses all aspects of the cleaning, staffing, training and reporting processes plus any special needs we need to understand. This upfront plan ensures we start off on the right foot and focus on the essentials of getting it right. This initial step in the operation creates that reliability you need in your commercial cleaning contractor.
Reliability extends to our focus on safety. We take safety so seriously that every internal meeting starts with a safety share. We conduct “Toolbox Talks” every month at every client location with our Team Members. Our continuous focus on safety may not be something you see, but it is apparent in our approach to janitorial and our clients’ buildings and facilities.
Behind all the planning and training is auditing and reporting. We conduct both safety and quality audits to ensure we do what we say we are going to do. Then we share them with our clients in an open, honest dialogue.
We recently transitioned to 4M. The transition went amazingly well. Everyone worked hard to provide us pictures, background and drug testing information. Thank you to the entire 4M team for your patience and diligence getting those steps completed. 4M has done a tremendous job in providing high quality consistent janitorial service to us. I want to express my deep thanks to everyone involved in this transition from 4M’s top-notch administrative staff to their facility specialists. You have proven that customer satisfaction is your top priority and that you are skilled professionals. I am truly honored to have you as team members.- 2,200,000 square foot Utility Headquarters and Service Centers